Prime Video App On Apple Tv Not Working

Try using prime video on another device and if it.

Prime video app on apple tv not working. Amazon prime is not working with appletv 4th gen tvos 11 3 also it isn t working on ipad or apple phone ios 11 3 1. You can try uninstalling the prime video app and then reinstalling it to fix the problem. On your tv navigate to settings support software update and then select update now.

If your prime video app isn t working start by making sure your account is active and then check to make sure you re connected to the internet. Does anyone have any ideas or are we. Check for software updates on your tv.

Siri will launch prime app on apple tv or the apple tv remote will launch the prime app without hesitation. Go to automatically update apps. Clear your prime video app cache or reinstall the app altogether.

Setting on a 10 meg fiber connection. As other apple tv apps are giving me 4k content without error the problem is either an issue with a new version of the amazon prime app updated 1 week ago or an issue with amazon s streaming servers. When i click on the episode it seems to switch over to amazon prime video and i see the loading circle in the middle of the screen briefly but the screen stays blank.

The problem i have just noticed over the last couple of weeks is that after it launches and i select the tv series i am watching and either click resume on the remote or tell siri to resume it never starts where i left off. If no one is noticing the issue using android tv or rokus i would be more likely to suspect the app has a bug. Amazon prime stopped working with ios 11 3 and tvos 11 3.

Make sure the new downloaded app is the latest version and developers will fix some bugs in the version that may be helpful to you. The amazon prime video app is not working or a specific issue occurs when attempting to use the app applicable products and categories of this article if the prime video app isn t responding when you select it make sure that your device has the latest system software update installed. If an update is available it will automatically install and the tv will reboot.